Advice and Service

Outdoor public spaces are places of recreation and relaxation that belong to all of us. At VelopA, we want to make sure that people feel encouraged to cycle, exercise and play in this shared environment. We also bring a splash of green into an otherwise built-up outdoor environment. This is our contribution to a healthy society.

Do you appreciate well-designed outdoor space too? If so, you are in the right place with VelopA. In all phases of your project, VelopA will help you create a well-designed outdoor space:

Ideas and design
Choosing and ordering
Delivery and realization
After-sales care

Feel free to contact one of our sales advisors at any time. Every region has its own sales team including a Sales Consultant (external) and a Sales Assistant (internal). Both of these individuals will be happy to answer all your questions concerning products, orders, deliveries and advice.

Ideas and design

What are the options? What is the most sustainable choice? How have others laid out their outdoor spaces? We can offer you inspiration, advice and specific information and design tools during the process of deciding what is the best solution for you.

Choosing and ordering

We have made it easier to look up product information and view photographs and prices on our website, so it’s simple to compare products. You can order products and components yourself in our extensive web shop with just a few clicks of your mouse. We keep many products in stock so that they are available immediately.

Realisation

Delivery and installation

We offer our own installation service and an installation supervisor. Our customer service department ensures that delivery goes as smoothly as possible. All products undergo a thorough quality inspection before they are delivered.

After-sales care

After-sales customer care

For some products, we offer a maintenance agreement. You can view your previous orders on the order summary page on the website. Even after delivery, you can still contact our sales advisors in the customer service department.

And we will be happy to keep you up to date by sending you our newsletter or through twitter, facebook or linkedin.